โ† Back to CopyToLive

Frequently Asked Questions

Can't find what you're looking for? Email [email protected] โ€” we respond within 24 hours.

๐Ÿš€ Getting Started
What is CopyToLive?

CopyToLive is a copy-trading platform connected to Hyperliquid. You subscribe to vetted algorithmic strategies; our system executes their signals on YOUR Hyperliquid account using YOUR API key (with trade-only permission).

How is this different from a trading bot?

Traditional bots use one strategy. CopyToLive curates 100+ strategies that pass our Tier-4 backtest filter (PF 2-8, >300 trades, drawdown <25%). You can follow multiple strategies with custom risk limits per strategy.

Do I need crypto/Hyperliquid experience?

Basic familiarity helps. We provide an 8-video onboarding (connect wallet โ†’ pick strategy โ†’ adjust risk โ†’ emergency pause). If you're new to perps, start with paper trading for 2+ weeks.

๐Ÿ’ฐ Pricing & Payment
How much does CopyToLive cost?

$70/month, single tier. Includes paper + live trading, all strategies, weekly performance email, /learn video hub, Telegram/Discord trade notifications, and email support.

How do I pay?

Cryptocurrency only โ€” USDT or USDC on Tron (TRC-20), Ethereum (ERC-20), or BNB Smart Chain. Payment is processed via NOWPayments. After confirmation (~10-30 minutes), your subscription activates immediately.

Is there a free trial?

Paper trading mode is free for 14 days after signup. You can simulate every strategy with real-time data without real capital. Live mode requires subscription.

Can I get a refund?

Yes โ€” if no trades have been executed AND you request within 48 hours of payment. Otherwise, see our Refund Policy for SLA credits and other exceptions.

How do I cancel?

Click "Cancel subscription" on /account/billing. Your access remains active until the period expires (no auto-charge after that). Resubscribe anytime.

๐Ÿ” Security & Funds
Do you hold my crypto?

NO. Your funds stay on your Hyperliquid account. We only have a trade-permission API key (encrypted with AES-256-GCM) โ€” we cannot withdraw. You can revoke our key anytime via Hyperliquid settings.

How is my API key protected?
Can I use 2FA?

Yes โ€” TOTP (Google Authenticator / Authy) is available in /account/security. Strongly recommended.

What if your platform is hacked?

Even if attackers got our database, they can't steal your funds because we don't have withdrawal permission. They could only place trades โ€” your daily loss limit (default 10%) caps damage. We have a kill-switch that pauses ALL copy-trading globally if breach is detected.

๐Ÿ“Š Trading & Strategies
How do I know strategies are real?

Our /track-record.html page shows verifiable backtest data (with audit hash) for top strategies. After live attach, we publish live performance separately so you can compare backtest vs reality.

What's the expected return?

Historically, top-tier strategies range from +3% to +15% monthly, with drawdowns of 10-25%. These are NOT guarantees โ€” past performance does not predict future results. See /methodology.html for our calculator.

Can I lose money?

YES. Crypto perps are high-risk. You can lose more than your initial deposit due to leverage. Read our full Risk Disclosure before live trading. Set a daily loss limit and never risk capital you can't afford to lose entirely.

How do I limit risk?
๐Ÿ›Ÿ Support & Issues
How do I get help?

Email [email protected] โ€” we reply within 24 hours (usually under 4 hours during business days). Telegram/Discord community for quick peer help.

What if a trade went wrong?

Every trade has an immutable audit log with payload hash + Hyperliquid order ID. Open a dispute via /account/disputes citing the trade ID. We review with raw data; if our system was at fault, we credit you.

What if Hyperliquid is down?

We queue signals for up to 5 minutes; after that we skip + email you, and show a "Hyperliquid degraded" banner site-wide. Trade audit log shows skipped trades.

What countries are supported?

Most countries, EXCEPT OFAC-sanctioned regions (US โ€” for now, due to derivatives regulation; North Korea, Iran, Syria, Cuba, Crimea). Check by visiting /signup; we geo-block at registration.